Shipping Policy
1. Order Processing
- Orders are typically processed within 1–3 business days.
- Orders placed on weekends or public holidays are processed on the next business day.
- Processing times may be longer during peak periods.
2. Shipping Time
- Standard shipping usually takes 3–10 business days after dispatch.
- Delivery timelines are estimates and not guaranteed.
- Remote locations may need extra time.
3. Shipping Charges
- Shipping is free on all orders.
- No additional shipping fees are charged at checkout.
4. Tracking Information
- A tracking number is sent once the order is dispatched.
- Tracking updates may take up to 24–48 hours to appear.
5. Delivery Issues
- For delayed or missing packages, contact support for assistance.
- Carrier delays, weather issues, or incorrect address details may impact delivery times.
6. Shipping Region
- We currently ship domestically only.
- International shipping is not available.
7. Incorrect Address
- Customers are responsible for accurate shipping details.
- Orders returned due to incorrect/incomplete addresses may require confirmation before re-dispatch.